Every original ANCHOR & CREW jewellery, accessory and leather good comes with a one year brand warranty against manufacture defects from date of purchase. Though we have every confidence that all our products are of the highest quality, issues inevitably occur from time to time. Please note, proper care should be taken to maintain your product(s)' high quality and life-long durability, and that this guarantee does not cover against damage that has occurred due to maltreatment or normal wear and tear.A great amount of energy is placed into the completion of any product's design and manufacturing, where all our raw materials are sourced locally and our team actively supports fellow manufacturers, consequently ensuring that our high quality is maintained. For our jewellery accessories, our rope is hand wound, certified Navy grade and used by the GB Royal Navy, our silver and gold is 100% recycled .925 sterling and 9ct respectively - hallmarked accordingly -, our leather (hide and stingray) is natural and genuine, and our natural stones entirely authentic. Equally so, our leather goods are manufactured from the highest of quality Spanish bovine vegetable tanned leather or the most durable (and super-soft) type of leather, pigment-dyed. All leather goods will gain natural character through daily use. For all our other accessories, each are manufactured from equally artisan materials such as fine soy wax or Cumbria milled paper; there is no consideration of poor quality.